In two recent unannounced service audits, Northbrook Park District staff members at Meadowhill Aquatic Center received two overall five-star ratings, the highest available rating.
The Northbrook Park District Aquatics Department works with StarGuard Elite, an aquatic risk prevention agency that is internationally recognized for its elite training, certification, and consulting programs serving lifeguards, management, attraction attendants and more. Throughout the pool season, StarGuard Elite performs external lifeguard and facility operations audits at random, unannounced times. These audits are conducted by third party observers who perform lifeguard and supervisor observations, conduct skill and scenario assessments, and make observations regarding the overall facility and its operations.
Along with these overall five-star ratings, multiple specific five-star ratings were earned by various staff members during observations and scenarios. Individual skills tested during the safety scenarios include how the staff members recognize and react to each situation through the use of safety measures, communication methods, specific equipment use, and skill techniques.
One of the audits specifically noted: “The staff did an amazing job! The scans are top notch and each lifeguard made sure that they were changing positions and checking the extremes of the zones. The scenarios also went very well! The staff did an excellent job and it shows that they are all well trained. Great job!”
In addition, according to Jessica Gray of StarGuard Elite, “The lifeguards are professional and vigilant at all times, supervisors are on deck providing direct supervision and feedback to the lifeguards. Their CPR, first aid and lifeguarding skills are also exceptional. The facility and documentation go above and beyond what is required. The aquatic team at Northbrook has gone above and beyond to create a safe and friendly environment for Northbrook residents and everyone visiting the facilities.”
The Northbrook Park District employed 81 staff members for the summer season at Meadowhill Aquatic Center including 60 lifeguards, 8 managers and 13 cashiers. To join this amazing team for the 2022 summer season, watch for job postings in December, or reach out now to Recreation Supervisor Taylor Witter at 847-291-2993 or email@example.com to be placed on an interest list.
The Mission of the Northbrook Park District is to enhance the community by providing outstanding services, parks and facilities through environmental, social and financial stewardship.