Northbrook Park District • 545 Academy Drive • Northbrook, IL 60062 • 847·291·2960 •  nbparks.org
 

Registration – General Info
Registration Form (for download & print). PDF Download

Registration/Customer Service

Leisure Center
3323 Walters Avenue
847·291·2995
Monday-Friday: 9am-8pm
Saturday: 9am-5pm
Sunday: Noon-5pm
Facility Closed – 11/27-30, 12/24-25, 12/31-1/1, 1/3-4

Northbrook Sports Center
1730 Pfingsten Road
847·291·2993
Monday-Friday: 9am-8pm
Saturday and Sunday: 9am-5pm
12/24 & 12/31: 9am-noon
Registration Closed – 11/27, 12/25, 1/1

Commitment to Quality
We want you to be happy with your recreation choices! If you’re not satisfied with a program or instructor, you may ask to repeat the class, transfer to another class or receive a refund. The Park District will try to resolve instructor and/or program issues to your satisfaction. If you are not satisfied, the full or prorated refund will be approved. Requests can be made at any Registration Office or by calling 847·291·2995.

Withdrawal & Transfer Requests
We understand that circumstances arise that may lead to a patron’s inability to participate in a class/program. Unless otherwise noted, a request for a transfer or refund can be made if:

  • The Withdrawal Form is submitted three business days prior to the start of a program.
  • The instructor and participant agree the participant’s skill level is not appropriate.
  • The class is cancelled or rescheduled and participant cannot attend at the new time.
  • The patron cannot participate due to illness or injury (doctor’s note may be required).

Refunds
All refunds are subject to an administrative fee of 10% of the program cost (a minimum fee of $8), unless placed on account for a future class or program. If the original purchase was charged to a credit card, the refund will be placed on the card. If you paid by cash or check, a refund check will be mailed within two weeks.

Camps, workshops, before/after school care, golf course green fees, adult sports leagues, daily admissions, passes/punch cards, tickets to entertainment, special events and trips may have nonrefundable deposits and/or special restrictions. Refunds do not apply to program supplies/materials purchased, gift certificates, food and contractual programs.

Program Cancellations
When people wait until the last minute to register, classes may be cancelled, so register early to avoid disappointment. If a class is cancelled due to low enrollment, those who signed up will be issued a full refund.

Residency
All Village of Northbrook residents are not residents of the Northbrook Park District. Nonresidents are charged a slightly higher fee for programs. If you have questions about residency, call the main Registration Office at 847·291·2995.  

Health Conditions
Participants should notify the Park District at the time of registration about any medical condition that might require special attention by District staff. Information will remain confidential.

Appropriate Behavior
Participants are expected to exhibit appropriate behavior at all times in programs and facilities. That includes respect for all people, equipment and facilities and cooperative, positive participation. The staff will review rules with participants and may dismiss anyone whose behavior endangers safety or negatively affects a program or facility.

Are You Covered?
The Park District does not carry medical or accident insurance for program participants; the cost would make program fees prohibitive. Review your personal health insurance plan to be sure you and your family have proper coverage. The absence of coverage does not make the Park District automatically responsible for payment of medical expenses. In addition, certain high risk activities require a waiver/ release form, which must be signed before the first class.

Scholarship Requests
Because we believe every Park District resident should have the opportunity to participate in recreation programs, we will attempt to provide financial assistance to residents faced with financial hardships. Youth Services assists the District with the administration of our scholarship program. Children under the age of 19 who meet the criteria can receive up to $250 per year to participate in recreation programs. We will consider exceptions for families facing extreme financial hardship. Families only need to qualify once per year, and application forms are available at the Leisure Center, Sports Center and Village Green Center. If you have questions about the scholarship process, contact Wendy Friedman, Leisure Center Office Supervisor, at 847·291·2995.

Special Needs
The Northbrook Park District provides recreation opportunities for all residents and encourages participation by everyone. Programs and services are subject to the Americans with Disabilities Act (ADA), as well as applicable laws regarding nondiscrimination. We are happy to make reasonable modifications to assist anyone with special needs who wants to participate in a program. Call the District in advance of a program to discuss any necessary accommodation or if you need Park District materials in a special format, such as Braille, large print or audio cassette.

Warning of Risk
Recreational activities are intended to challenge and engage the physical, mental and emotional resources of each participant. Despite careful and proper preparation, instruction, medical advice, conditioning and equipment, there is still a risk of serious injury when participating in any recreational activity. All hazards and dangers cannot be foreseen. Depending on the particular activity, certain risks, dangers and injuries may exist due to inclement weather, slips and falls, poor skill level or conditioning, carelessness, horseplay, unsportsmanlike conduct, premises defects, inadequate or defective equipment, inadequate supervision, instruction or officiating and other risks inherent to the particular activity. In this regard, it is impossible for the District to guarantee absolute safety.

Photo/Video Policy
The Northbrook Park District takes photos and video of participants in classes, during special events and in the parks. By signing the waiver, you are giving permission to the District to use these photos and video in District publications and on our website and social media outlets. All photos and video are the property of the District.


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